Exploring the impact of generative AI on service providers
Anthony Goonetilleke of Amdocs sits down for a discussion with Graham Lynch on the CommsDay Live podcast.
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AI presents a multitude of opportunities for telcos to enhance their platforms, customer experience, network operations and more. It is undoubtedly an invaluable tool for hyper-personalization and automation efficiencies. CSPs are actively seeking how to best leverage Generative AI to keep their competitive edge.
“We are just at the dawn of generative AI, some of the possibilities and things it can do we haven’t even imagined. Everyone is so excited about what it can bring to the table; it is up to all of us to leverage it to the best way possible."
In this podcast, Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs, discusses with Graham Lynch, Founder of Communications Day, the impact of generative AI on service providers, and shares his viewpoint on unlocking the full potential of 5G IOT.
