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Enriched with telco-verticalized Generative AI capabilities, CPQ can take a giant leap forward

Businesses worldwide are embracing digitalization to improve their business outcomes. At the same time, technology advancements are giving communications service providers (CSPs) the ability to offer tailored solutions to support the digitalization journey of their business customers.

With the ability to more accurately tailor products and services for enterprise customers, offer enhanced connectivity solutions, and integrate partner products to create differentiated solutions across vertical markets, CSPs need tools that enable them to sell and fulfil products seamlessly, while abstracting the complexity of the technologies that underpin them.

Configure-Price-Quote (CPQ) systems play a key role in this process.

From supporting the creation of tailored packages and personalized off-the-shelf offers, through eligibility and serviceability checks, to pricing and contracting, CPQ is a critical tool for CSPs to effectively commercialize their B2B propositions, speeding up the sales cycle, reducing errors, and increasing customer satisfaction.

Enriched with telco-verticalized Generative AI capabilities, CPQ can take a giant leap forward.

Accelerate accurate product configuration, optimize pricing to maximize profitability and value to the customer, validate orders against technical and business constraints to assure timely and efficient implementation, intelligent offering recommendations, and much more.

More than ever before, the Gen AI-powered CPQ become a valuable ally to sales reps, empowering them with the tools and insights they need to excel in a dynamic and competitive market, ultimately leading to improved customer satisfaction, increased revenue, and sustainable growth.

Benefits

  • Increase sales conversion rate

    Providing accurate and tailored product configurations, increasing the likelihood of closing deals and converting prospects into customers

  • Reduce quote-to-cash cycle time

    Streamlining the configuration process and automating quote generation and contract management

  • Improve order accuracy

    Minimizing manual errors and inconsistencies, leading to improved order accuracy

  • Upsell and cross-sell opportunities

    Presenting relevant recommendations to sales reps during the configuration process, a GenAI-powered CPQ can drive additional revenue through expanded product offerings

  • Sales productivity

    Enables sales reps to spend less time on manual configuration tasks and more time engaging with customers and closing deals

  • Customer satisfaction

    Offering customers tailored solutions that meet their specific needs to increase satisfaction, retention and positive word-of-mouth referrals

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