Striving to understand individual needs and preferences drives the quest for a more effective sales pitch.
Sales professionals often grapple with how to offer customers customized products and services to address the challenge: "I need to engage at a personal level to sell more".
Use Case
With the Conversational Selling Use Case, you can:
- Discover relevant customer needs by analyzing customer profile and current & past interactions
- Contextualize relevant offers’ benefits (comparing to what the customer has today) to identify personalized value drivers & provide a compelling personalized pitch
- Refine through conversation, handle objections and finalize a target offer and related order action
Utilize GenAI reasoning & conversational capabilities to create a compelling & personalized pitch to the customer
- Increase sales conversion and revenues
- Improve Life Time Value (LTV) and drive trust and loyalty
- Increasing digital adoption
- Driving customer satisfaction
Levers
Amdocs amAIz Conversational Selling Use Case leverages advanced AI capabilities to address the challenge of engaging customers at a personal level. Our system generates personalized sales pitches by analyzing input data such as catalog information, customer profiles, and sales guidelines. These tailored pitches consider individual needs, contextualize offer benefits, refine through dynamic conversations, and ultimately guide customers toward specific offers and related order actions.
Ready to elevate your sales conversations? Contact us today!
To learn more about our Conversational Selling Use Case and how it can transform your sales approach, reach out for a personalized consultation.
